features
Every part of the operation, built as one product.
MuscleX is not a members list with add-ons bolted on. Below is what actually ships today, grouped the way a gym is actually run.
members
Members and memberships
One record per member, from the first enquiry to the renewal that keeps them. Plans, freezes, upgrades and proration are handled by the system rather than by a spreadsheet someone forgot to update.
Complete member profiles
Contact details, documents, membership history, attendance, payments and notes on a single profile, not scattered across four tools.
Membership plans
Build the plan catalogue your studio actually sells: durations, pricing, session packs, joining fees and taxes.
Renewals and expiry tracking
Expiring memberships surface before they lapse, with automated reminders so renewal is a conversation, not an archaeology exercise.
Plan changes and proration
Upgrades, downgrades and mid-cycle changes are priced automatically, so the invoice matches what the member was told.
Tags and segments
Tag members by behaviour, plan or interest and reuse those segments in campaigns and reports.
Leads and CRM
Capture walk-ins, trials and enquiries, track them through your pipeline, and convert without re-keying anything.
attendance
Check-in and attendance
The check-in is the single most valuable signal your gym produces. MuscleX captures it four different ways so it is never skipped, then feeds it straight into retention and analytics.
QR check-in
Members scan at the door from their phone. No queue at the desk, no paper register.
Facial recognition
On-device face matching for a hands-free entry lane, with descriptors treated as protected data and never returned by the API.
Biometric device support
Register the access-control hardware you already own and stream its events into the same attendance log.
Front-desk and kiosk modes
A dedicated kiosk view per branch for tablets at the entrance, plus manual check-in for the desk.
Access policy
Rules decide who gets in: expired memberships, dues outstanding, branch entitlements and class bookings, all enforced at the door.
Live attendance
A real-time feed over websockets: who is in the building right now, and how today compares to last week.
Scan to check in
Kiosk · Indiranagar · Door 1
Live check-ins
liveAccess policy blocked 1 entry · dues outstanding
Sample studio data
scheduling
Classes and scheduling
Run the timetable your studio actually operates: recurring sessions, capacity limits, trainer assignment and the waitlist that fills the empty spot.
Class schedule
Weekly and daily views of every session across every branch, with trainers and rooms assigned.
Bookings and rosters
Members book from the app; staff see the roster, mark attendance and handle no-shows.
Waitlists
When a full class frees up, the next member on the list is promoted automatically.
Capacity and cancellation rules
Set per-class capacity, booking windows and cancellation cut-offs once and let the system hold the line.
money
Payments, billing and finance
Collect online or at the desk, invoice correctly, and see the financial picture across every branch without exporting anything.
Online payments
Razorpay-backed collection with a hosted checkout members can open from their phone, and webhook-verified confirmation.
Invoices and tax invoices
Generate compliant invoices with your studio branding, tax configuration and numbering series.
Expenses
Record and categorise outgoings so profitability is a number you can read, not one you have to assemble.
Point of sale and store
Sell supplements, merchandise and add-ons at the desk, with stock movements posted against inventory.
Inventory
Track stock, bundles and reorder points across branches.
Member wallet
Store credit and prepaid balances that settle against dues, sessions and store purchases.
team
Staff, trainers and permissions
Who works when, who can see what, and which trainers are actually retaining their members.
Staff directory and profiles
Every trainer, manager and desk staffer with role, branch assignment and employment details.
Shifts and leave
Publish shift schedules, handle leave requests and see who is covering the floor.
Custom roles and permissions
Build the roles your organisation uses instead of bending it to a fixed three-tier model.
Trainer analytics
Sessions delivered, members retained and class fill rates per trainer.
Branch-scoped access
Branch managers see their branch; owners see everything. The scope is enforced server-side, not hidden in the UI.
growth
Marketing, referrals and retention
The campaigns and automations that bring members back, triggered by what members actually do rather than by a calendar reminder someone has to remember.
Campaigns
Build and send targeted campaigns to the member segments you defined, across email, WhatsApp and push.
Automations
Rules that fire on real events like a lapsed check-in streak, an expiring plan or a missed payment, and act without anyone watching.
WhatsApp messaging
Meta WhatsApp Business integration with approved templates and a shared inbox for replies.
Message templates
Reusable templates with member variables, so every reminder reads like your studio wrote it.
Referral programs
Member-get-member schemes with tracked codes, attribution and reward payout.
Loyalty
Reward the behaviour you want more of: attendance streaks, class bookings and renewals.
intelligence
AI business advisor
An advisor that reads your own operational data and tells you what needs attention this morning, grounded in your numbers rather than in generic fitness advice.
Ask your data
Question your studio in plain language. The advisor runs real, gym-scoped queries against your own data to answer.
Morning briefing
A daily summary of what changed overnight and what needs a decision today.
Churn risk
Members drifting away are surfaced early, with the attendance and payment signals behind the score shown alongside it.
Suggested actions
Concrete next steps like a follow-up, an offer or a trainer check-in, all of which you can act on from the same screen.
analytics
Dashboards and reporting
Live operational dashboards plus the reports you need at month end, consistent across every branch.
Live dashboard
Members, revenue, check-ins and growth updating in real time over websockets.
Branch comparison
Put branches side by side on the metrics that matter and see which location is drifting.
Revenue and collection reports
Collections, dues, refunds and expenses in one reconcilable view.
Attendance and retention
Visit frequency, active-member trends and cohort retention built on verified check-ins.
Good morning, Aditi
Here is what is happening across your studio today.
Members
1,284
+12.5%
Check-ins today
156
+5.2%
Revenue MTD
₹4.25L
+8.4%
At risk
23
-2.1%
Revenue trend
12 months
Branch comparison
Priority alerts
View all14 memberships expire within 7 days
Renewals · Indiranagar
3 classes under 20% capacity tomorrow
Schedule · All branches
6 payments failed on retry
Finance · Razorpay
Sample studio data
scale
Multi-branch and organisation
Built for chains from day one. Add a branch without adding a second system, and keep one consolidated view across all of them.
Branches
Each location gets its own staff, schedule, inventory and targets, all under one organisation.
Consolidated view
Owners see the whole group; the branch switcher scopes everything below it in one click.
Per-branch settings
Operating hours, access rules, payment gateways and templates configured per location.
Organisation-wide reporting
Roll every branch up into one set of numbers without exporting to a spreadsheet.
platform
Platform and integrations
The plumbing that makes MuscleX usable as infrastructure rather than as an island.
REST API access
A documented API surface on Pro and Enterprise for the integrations you need to build yourself.
Fast search
Meilisearch-backed search across members, classes and transactions.
Documents and uploads
Member documents and studio files stored in private buckets and served through short-lived signed URLs.
Audit logs
A record of who changed what, available from Starter upward.
Integrations
Payment gateways, messaging providers and email delivery configured per studio.
Background processing
Queued jobs handle campaign sends, report builds and heavy work without blocking the desk.
members
The member mobile app
A member-facing super-app that turns your gym into something members open every day, not only when a payment is due.
Workouts and exercises
Assigned programmes and an exercise library members can follow between sessions.
Nutrition logging
Daily meal and water logging that keeps the habit loop going outside the gym.
Trainer chat
A direct line to their trainer, inside the app rather than in a personal WhatsApp thread.
Class booking and check-in
Book a class, scan in at the door and see their attendance streak.
Progress and health
Body metrics, activity, heart and sleep data in one progress view.
Community
A studio feed that makes membership feel like belonging to something.
availability
Not every capability is on every plan.
Class scheduling, online payments and WhatsApp start at Starter. Multi-branch, marketing campaigns, the AI advisor, custom roles and API access start at Pro. The comparison table lists all sixteen, line by line.
Start running your gym the smart way.
Set up your studio, bring your members across and turn on check-in, all in an afternoon.
- Free plan
- No card required
- Cancel anytime